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Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 06.08.19, 22:45
by houman_2h
lcoughey wrote:Source of the post
sepid wrote:Source of the post Thanks to Ace for the new update
But nothing can be done until there is an article
It is practically useless

Don't download and install the update until the documentation is out, if that is what you'd prefer. I suspect that the majority of users would prefer to have the updates as soon as they are available, even if the documentation comes later.

You didn't understand what your friends were talking about.

Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 06.08.19, 22:50
by lcoughey
houman_2h wrote:Source of the post
lcoughey wrote:Source of the post
sepid wrote:Source of the post Thanks to Ace for the new update
But nothing can be done until there is an article
It is practically useless

Don't download and install the update until the documentation is out, if that is what you'd prefer. I suspect that the majority of users would prefer to have the updates as soon as they are available, even if the documentation comes later.

You didn't understand what your friends were talking about.

I fully understand what they are talking about. They don't want the new features without first having documentation. So, they need only wait a month or two for ACE to document how to use the new features, then they can download the update. For the rest of us, we'll download the update and figure out how to use them ourselves or with the help of ACE Tech Support while we wait for the documentation.

Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 07.08.19, 16:09
by sepid
Most of the new updates are for Seagate
With the slightest mistake, the hard drive gets in the way of usual occupation
  And it can't be undone

Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 08.08.19, 11:58
by Roman_TS
sepid wrote:Source of the post Most of the new updates are for Seagate
With the slightest mistake, the hard drive gets in the way of usual occupation
  And it can't be undone


That's why if you are not sure, better to ask our engineers to help you. Our guys always knows what to do ;)

Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 08.08.19, 13:02
by SGdata
It's really nice to see new updates and functions. Some are really useful. Some are misterious. Sad that old bugs are still present. Like not showing progress on status window or hanging on map calculation.

Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 09.08.19, 08:57
by sepid
Ace's team has always been great
And I always thank them for their good support :D :wave:

Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 30.08.19, 09:46
by thatdellguy
Any plans for RAM head mapping on WD Apollo drives?

Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 01.09.19, 20:17
by Roman_TS
thatdellguy wrote:Source of the post Any plans for RAM head mapping on WD Apollo drives?

Will see in next release :)

Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 05.09.19, 21:55
by thatdellguy
Do you know when we will get unlocking for ST2000LX001? Thanks.

Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 18.09.19, 22:11
by davidswa1
Hello, I have the same issue with the ST2000LX001. Any idea when there will an unlocking methodology for this drive? Thanks, Dave

Re: The new versions of the PC-3000 and Data Extractor software are released

Posted: 19.09.19, 11:33
by Roman_TS
thatdellguy wrote:Source of the post Do you know when we will get unlocking for ST2000LX001? Thanks.

davidswa1 wrote:Source of the post Hello, I have the same issue with the ST2000LX001. Any idea when there will an unlocking methodology for this drive? Thanks, Dave


Guys, if you have questions about future support of drives, please ask us in ticket system. This topic about release PC-3000 6.6x and it contains a complete list of changes.