Rosewood - ST4000LM024-2AN17V-0001-WCK2JJMV 4TB Drive

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karan
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Rosewood - ST4000LM024-2AN17V-0001-WCK2JJMV 4TB Drive

Postby karan » 10.02.20, 10:32

Hello,

I have the following drive ST4000LM024-2AN17V-0001-WCK2JJMV
Came in with weak heads. I have changed the heads. But still cannot get access to the data.
I have backups of 1B, 28 35 and 93.

Using original ROM, i cannot seem to get drive identification, however when i try another ROM, it does get drive identification.
Would the ROM be corrupted?

I am also seeing errors in the Media Cache.

Please see below for the errors and i am also attaching the ROM. I would appreciate any assistance i can get on this case.


---
Terminal :

Boot 0x80MMD00040001
RECOV Servo Op=0100 Resp=0005
SpinUp
TCC:0021

Trans
Tech Unlock Handshake: 0x7DB8E410
Reply:

Rst 0x80MMD00040001
DSC PASS
(P) SATA Reset

RAW OFF
PASS
Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!
Channel Tracing Offset Value load
RECOV Servo Op=0295 Resp=0005............................................................................................................................................................................................................................................................................................................
MCMainPOR: Start:
Media Cache Data Base 01D1C0BEB0
Check MCMT Version: Current
RECOV Servo Op=0195 Resp=0005
Both copy is same!
Starting LBA of RW Request=003A3817D6 Length=00000003
ProcessRWError -Read- at LBA 003A3817D6 Sense Code=43160080Out:
Starting LBA of RW Request=003A3817D8 Length=00000001
ProcessRWError -Read- at LBA 003A3817D8 Sense Code=43160080Out:
Starting LBA of RW Request=003A3818A2 Length=00000003
ProcessRWError -Read- at LBA 003A3818A2 Sense Code=43160080Out:
Starting LBA of RW Request=003A381974 Length=00000003
ProcessRWError -Read- at LBA 003A381974 Sense Code=43160080Out:
Starting LBA of RW Request=003A381A46 Length=00000003
ProcessRWError -Read- at LBA 003A381A46 Sense Code=43160080Out:
Starting LBA of RW Request=003A381B18 Length=00000003
ProcessRWError -Read- at LBA 003A381B18 Sense Code=43160080Out:
Starting LBA of RW Request=003A381BEA Length=00000003
ProcessRWError -Read- at LBA 003A381BEA Sense Code=43160080Out:
Starting LBA of RW Request=003A381CBC Length=00000003
ProcessRWError -Read- at LBA 003A381CBC Sense Code=43160080Out:
Starting LBA of RW Request=003A381D8E Length=00000003
ProcessRWError -Read- at LBA 003A381D8E Sense Code=43160080Out:
Starting LBA of RW Request=003A381E60 Length=00000003
ProcessRWError -Read- at LBA 003A381E60 Sense Code=43160080Out:
Starting LBA of RW Request=003A381F32 Length=00000003
ProcessRWError -Read- at LBA 003A381F32 Sense Code=43160080Out:
Starting LBA of RW Request=003A382004 Length=00000003
ProcessRWError -Read- at LBA 003A382004 Sense Code=43160080Out:
Starting LBA of RW Request=003A3820D6 Length=00000003
ProcessRWError -Read- at LBA 003A3820D6 Sense Code=43160080Out:
Starting LBA of RW Request=003A3821A8 Length=00000003
ProcessRWError -Read- at LBA 003A3821A8 Sense Code=43160080Out:
Starting LBA of RW Request=003A38227A Length=00000003
ProcessRWError -Read- at LBA 003A38227A Sense Code=43160080Out:
Starting LBA of RW Request=003A38234C Length=00000003
ProcessRWError -Read- at LBA 003A38234C Sense Code=43160080Out:
Starting LBA of RW Request=003A38241E Length=00000003
ProcessRWError -Read- at LBA 003A38241E Sense Code=43160080Out:
Starting LBA of RW Request=003A3818A5 Length=00000003
ProcessRWError -Read- at LBA 003A3818A5 Sense Code=43160080Out:
Starting LBA of RW Request=003A381977 Length=00000003
ProcessRWError -Read- at LBA 003A381977 Sense Code=43160080Out:
Starting LBA of RW Request=003A381A49 Length=00000003
ProcessRWError -Read- at LBA 003A381A49 Sense Code=43160080Out:
Starting LBA of RW Request=003A381B1B Length=00000003
ProcessRWError -Read- at LBA 003A381B1B Sense Code=43160080Out:
Starting LBA of RW Request=003A381BED Length=00000003
ProcessRWError -Read- at LBA 003A381BED Sense Code=43160080Out:
Starting LBA of RW Request=003A381CBF Length=00000003
ProcessRWError -Read- at LBA 003A381CBF Sense Code=43160080Out:
Starting LBA of RW Request=003A381D91 Length=00000003
ProcessRWError -Read- at LBA 003A381D91 Sense Code=43160080Out:
Starting LBA of RW Request=003A381E63 Length=00000003
ProcessRWError -Read- at LBA 003A381E63 Sense Code=43160080Out:
Starting LBA of RW Request=003A381F35 Length=00000003
ProcessRWError -Read- at LBA 003A381F35 Sense Code=43160080Out:
Starting LBA of RW Request=003A382007 Length=00000003
ProcessRWError -Read- at LBA 003A382007 Sense Code=43160080Out:
Starting LBA of RW Request=003A3820D9 Length=00000003
ProcessRWError -Read- at LBA 003A3820D9 Sense Code=43160080Out:
Starting LBA of RW Request=003A3821AB Length=00000003
ProcessRWError -Read- at LBA 003A3821AB Sense Code=43160080Out:
Starting LBA of RW Request=003A38227D Length=00000003
ProcessRWError -Read- at LBA 003A38227D Sense Code=43160080Out:
Starting LBA of RW Request=003A38234F Length=00000003
ProcessRWError -Read- at LBA 003A38234F Sense Code=43160080Out:
Starting LBA of RW Request=003A382421 Length=00000003
ProcessRWError -Read- at LBA 003A382421 Sense Code=43160080Out:
Starting LBA of RW Request=003A38D626 Length=00000003
ProcessRWError -Read- at LBA 003A38D626 Sense Code=43160080Out:
Starting LBA of RW Request=003A38D628 Length=00000001
ProcessRWError -Read- at LBA 003A38D628 Sense Code=43160080Out:
Starting LBA of RW Request=003A38D6F2 Length=00000003
ProcessRWError -Read- at LBA 003A38D6F2 Sense Code=43160080Out:
Starting LBA of RW Request=003A38D7C4 Length=00000003
ProcessRWError -Read- at LBA 003A38D7C4 Sense Code=43160080Out:
Starting LBA of RW Request=003A38D896 Length=00000003
ProcessRWError -Read- at LBA 003A38D896 Sense Code=43160080Out:
Starting LBA of RW Request=003A38D968 Length=00000003
ProcessRWError -Read- at LBA 003A38D968 Sense Code=43160080Out:
Starting LBA of RW Request=003A38DA3A Length=00000003
ProcessRWError -Read- at LBA 003A38DA3A Sense Code=43160080Out:
Starting LBA of RW Request=003A38DB0C Length=00000003
ProcessRWError -Read- at LBA 003A38DB0C Sense Code=43160080Out:
Starting LBA of RW Request=003A38DBDE Length=00000003
ProcessRWError -Read- at LBA 003A38DBDE Sense Code=43160080Out:
Starting LBA of RW Request=003A38DCB0 Length=00000003
ProcessRWError -Read- at LBA 003A38DCB0 Sense Code=43160080Out:
Starting LBA of RW Request=003A38DD82 Length=00000003
ProcessRWError -Read- at LBA 003A38DD82 Sense Code=43160080Out:
Starting LBA of RW Request=003A38DE54 Length=00000003
ProcessRWError -Read- at LBA 003A38DE54 Sense Code=43160080Out:
Starting LBA of RW Request=003A38DF26 Length=00000003
ProcessRWError -Read- at LBA 003A38DF26 Sense Code=43160080Out:
Starting LBA of RW Request=003A38DFF8 Length=00000003
ProcessRWError -Read- at LBA 003A38DFF8 Sense Code=43160080Out:
Starting LBA of RW Request=003A38E0CA Length=00000003
ProcessRWError -Read- at LBA 003A38E0CA Sense Code=43160080Out:
Starting LBA of RW Request=003A38E19C Length=00000003
ProcessRWError -Read- at LBA 003A38E19C Sense Code=43160080Out:
Starting LBA of RW Request=003A38E26E Length=00000003
ProcessRWError -Read- at LBA 003A38E26E Sense Code=43160080Out:
Starting LBA of RW Request=003A38D6F5 Length=00000003
ProcessRWError -Read- at LBA 003A38D6F5 Sense Code=43160080Out:
Starting LBA of RW Request=003A38D7C7 Length=00000003
ProcessRWError -Read- at LBA 003A38D7C7 Sense Code=43160080Out:
Starting LBA of RW Request=003A38D899 Length=00000003
ProcessRWError -Read- at LBA 003A38D899 Sense Code=440100A7Out:
Starting LBA of RW Request=003A38D96B Length=00000003
ProcessRWError -Read- at LBA 003A38D96B Sense Code=43160080Out:
Starting LBA of RW Request=003A38DA3D Length=00000003
ProcessRWError -Read- at LBA 003A38DA3D Sense Code=440100A7Out:
Starting LBA of RW Request=003A38DB0F Length=00000003
ProcessRWError -Read- at LBA 003A38DB0F Sense Code=43160080Out:
Starting LBA of RW Request=003A38DBE1 Length=00000003
ProcessRWError -Read- at LBA 003A38DBE1 Sense Code=43160080Out:
Starting LBA of RW Request=003A38DCB3 Length=00000003
ProcessRWError -Read- at LBA 003A38DCB3 Sense Code=43160080Out:
Starting LBA of RW Request=003A38DD85 Length=00000003
ProcessRWError -Read- at LBA 003A38DD85 Sense Code=43160080Out:
Starting LBA of RW Request=003A38DE57 Length=00000003
ProcessRWError -Read- at LBA 003A38DE57 Sense Code=43110081Out:
Starting LBA of RW Request=003A38DF29 Length=00000003
ProcessRWError -Read- at LBA 003A38DF29 Sense Code=43160080Out:
Starting LBA of RW Request=003A38DFFB Length=00000003
ProcessRWError -Read- at LBA 003A38DFFB Sense Code=43160080Out:
Starting LBA of RW Request=003A38E0CD Length=00000003
ProcessRWError -Read- at LBA 003A38E0CD Sense Code=43160080Out:
Starting LBA of RW Request=003A38E19F Length=00000003
ProcessRWError -Read- at LBA 003A38E19F Sense Code=43160080Out:
Starting LBA of RW Request=003A38E271 Length=00000003
ProcessRWError -Read- at LBA 003A38E271 Sense Code=43160080Out:
RECOV Servo Op=0795 Resp=0005
Starting LBA of RW Request=003AD79612 Length=00000001
ProcessRWError -Read- at LBA 003AD79612 Sense Code=43160080
RECOV Servo Op=0095 Resp=0005
RECOV Servo Op=0795 Resp=0005Out:
Starting LBA of RW Request=003AD79614 Length=00000001
ProcessRWError -Read- at LBA 003AD79614 Sense Code=43160080
RECOV Servo Op=0095 Resp=0005
RECOV Servo Op=0795 Resp=0005Out:
Starting LBA of RW Request=003AD7B7B4 Length=00000001
ProcessRWError -Read- at LBA 003AD7B7B4 Sense Code=43160080
RECOV Servo Op=0095 Resp=0005
RECOV Servo Op=0795 Resp=0005
FAIL Servo Op=008F Resp=0003
008F 0500 0005 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0001 0001 5392 E31F E3B1 E4D5 E1D6 E159 0000 0000 0000 3500 0000 16DB 0130 0000 0000 0130 403E 0000 0000 0000 0000 0000 0000 0000 0001 0001 1002 0021 0000 C100
RECOV Servo Op=0795 Resp=0005
FAIL Servo Op=008F Resp=0003
008F 0500 0005 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0001 0001 FFFF ED43 E31F E3B1 E4D5 E1D6 E159 0000 0000 0000 2500 0000 16DB 00BF 0000 0000 0130 403E 0000 0000 0000 0000 0000 0000 0000 0001 0001 1002 0021 0000 FFFF
RECOV Servo Op=0795 Resp=0005Out:
Starting LBA of RW Request=003AD7B7B6 Length=00000001
ProcessRWError -Read- at LBA 003AD7B7B6 Sense Code=43160080
RECOV Servo Op=0095 Resp=0005
RECOV Servo Op=0795 Resp=0005
FAIL Servo Op=008F Resp=0003
008F 0500 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0000 0001 FFFF 5392 E31F E3B1 E4D5 E1D6 E0EE 0000 0000 0000 3500 0000 169A 0130 0000 0000 0130 403E 0000 0000 0000 0000 0000 0000 0000 0001 0001 1002 0021 0000 016B
RECOV Servo Op=0795 Resp=0005
FAIL Servo Op=008F Resp=0003
008F 0500 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0001 0001 FFFF E9ED E31F E3B1 E4D5 E1D6 E0EE 0000 0000 0000 2700 0000 169A 00CF 0000 0000 0130 403E 0000 0000 0000 0000 0000 0000 0000 0001 0001 1002 0021 0000 FFFF
RECOV Servo Op=0795 Resp=0005Out:
SP213: Restore: EXCEPTION: Scratch Pad Restore Failed, the MS may contain errors
MCMainPOR: MediaCacheDiscStateFlags 0000002A MCStateFlags 00020041
RECOV Servo Op=00A5 Resp=0005
6Gb Max Speed lowered to 3Gb for Intel bug
Send Status: COMRESET seen
FIS34
Attachments
ROM_WCK2JJMV_35E0969B.zip
(543.22 KiB) Downloaded 16 times


k4z1
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Posts: 12
Joined: 13.06.18
Reputation: 0 / (0)

Re: Rosewood - ST4000LM024-2AN17V-0001-WCK2JJMV 4TB Drive

Postby k4z1 » 10.02.20, 14:00

What happens after those messages?
Drive gives access via terminal?
Can you read both copies of 3-358?


karan
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Posts: 4
Joined: 15.11.17
Reputation: 0 / (0)

Re: Rosewood - ST4000LM024-2AN17V-0001-WCK2JJMV 4TB Drive

Postby karan » 10.02.20, 16:18

Yes, i have access to terminal.

Rd SysF 3:358:0 (0/1) err = 0x00000024 - no such file!
Rd SysF 3:358:1 (0/1) err = 0x00000024 - no such file!

Don't seem to be able to access 3-358 for either copies.
Please advise further.

Thank you for your help.


k4z1
Newbie
Posts: 12
Joined: 13.06.18
Reputation: 0 / (0)

Re: Rosewood - ST4000LM024-2AN17V-0001-WCK2JJMV 4TB Drive

Postby k4z1 » 10.02.20, 17:37

karan wrote:Source of the post Yes, i have access to terminal.

Rd SysF 3:358:0 (0/1) err = 0x00000024 - no such file!
Rd SysF 3:358:1 (0/1) err = 0x00000024 - no such file!

Don't seem to be able to access 3-358 for either copies.
Please advise further.

Thank you for your help.

Sorry, my mistake. On those drives MCMT are not in the sys.file 3-358, but in 3-346

With terminal you can try to use
"/C
U4"
To check, how many records the MCMT module has.
But that function also can work bad on those drives.

Try to read both copies of 3-346 with "read by one sector".
If both copies are good, then you can try to init MCMT with
"/C
U10"
But do it only if you are sure, you have good copies or if there are no records in MCMT


karan
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Posts: 4
Joined: 15.11.17
Reputation: 0 / (0)

Re: Rosewood - ST4000LM024-2AN17V-0001-WCK2JJMV 4TB Drive

Postby karan » 10.02.20, 23:43

Still no access to data. No header ID information. Do assist.


k4z1
Newbie
Posts: 12
Joined: 13.06.18
Reputation: 0 / (0)

Re: Rosewood - ST4000LM024-2AN17V-0001-WCK2JJMV 4TB Drive

Postby k4z1 » 11.02.20, 10:27

and what shows the "SA reading errors search by last 32 rw cmd list"?

Try to wait, when the drive will stop sending messages to terminal, then give cntrl+z and cnrtl+t.


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