ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Moderator: Dmitriy_TS


drlab
Newbie
Posts: 8
Joined: 26.05.16
Reputation: 0 / (0)

ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby drlab » 05.03.20, 16:13

Heads seem to be healthy.

On initialisation, an attempt is made to read the same sector without success.

I would be grateful for ideas.

Terminal output (I couldn't attach it):

Boot 0x80M
Tech Unlock Handshake: 0x3C4275EB
Reply:

QB
Rst 0x80MSrv DETCR init 0x0000
(P) SATA Reset

RAW OFF
PASS
(DOS Table) Worst Count: 0000D9A4 At SU: 00007803 NT: 00000002 OT: 00000548
(POR) Recover Secondary MCMT Opened Recovered
Starting LBA of RW Request=00007E1D9E Length=0000098A
ProcessRWError -Read- at LBA 00007E20CC Sense Code=43160080
ProcessRecoveryComp-2
ERC TO exceeded, orig value in us:FFFFFFFF
MS Read Fails: 03F0ECF0,00004C50
Xor this IOEDC Syndrome with Host LBA to find actual sector written = 00000240
Search IOEDC Index = 000140B0 Index Offset = 00000000
VBMIndex With IOEDC Error =000140B0
Uint32 Offset= FFFFFFFF Bit Mask= EEEEEEEE
HostLBA = 0000000003F10660
Previous VBM Index = 000140AF
F504FF70 39D01E9D 027DE001 1A9D03BF E6735600 942A1A08 18004797 FF0F7F42
013F400D 1903170E 0CFF0090 0CFBB724 CC07FF32 EFF1FE1D 3C250CFA 013F3D01
C373233E ABFC035F 057FF000 B595180E FF436ABC 3F0EFF07 3F680E01 900EFF01
B80E013F 0EFF013F 0E013FE0 002F08EB 800CFF06 3A0BBC27 FDCC0BBF 0E3D200C
FF013F38 9007FF0C 0D0BBF44 FF013FB8 013FE00E F5932A0E BF45082A 300DFF03
580E013F 0EFF013F 0E013F80 7B060CCF D00CFF00 BF3C18BD 0CFDCC0B 0E3B2240
013F33F0 07FF0CFF 093F4630 013F580D 3F800EFF 92A80E01 3FA9E99A D00EFF01
F80E013F 0EFF013F 077F4720 2F0C7B0D 0CFF0600 F018BC80 FC0BBF3B 23000CFD
26FF0CFC 057FD01E 3FF80EFF 48200E01 0DFF07FF 013F4848 6552700D 013FAF4A
3F980EFF 3FC00E01 CF0E6F01 FF007B0C FC50F00C FF48700C 3C10050C 3F4AF01B
19FFFC01 3F497007 980DFF09 C00E013F 0EFF013F 0E013FE8 04FF4A10 AA380DFF
3FBC9966 3F600E01 7B0E6F01 FF002F0C 2030C00C 267018BB 19FD0BBF 013C1C10
FC013F2F 10070CFF FF07FF4B 0E013F0E FF013F60 013F880E 013FB00E 3FD80EFF
AB000E01 4C7AD352 0D6F077F 007B0CCF 60C00CFF BF270CFD 900CFD0B 2AF0013C
FFFC013F 7FB0070C D80EFF05 000E013F FF07FF4D 013F280D 013F500E 3F780EFF
3FA00E01 7B0E6F01 4D32D60C FF002FD6 7D50C00C 0BBF2165 6FF067FD 2870643B
6FF041AD 2870643B 515A81A3 00000000
VBM Index IOECC Error =000140B0
40D5D044 DD000700 FAE7C028 00E702AE 50F100B7 780E013F 0EFF013F 0E013FA0
57110417 005E0800 F44A2070 F005F8A6 063FEB59 4BFE1DCB F1248655 C00161EF
70013B21 3E013F5A A6C37323 F9004702 093FC150 013F780D 3FA00EFF 3FC80E01
F00EFF01 180E013F FF063FC2 013F400D 0909570E C2424849 0CFF0090 F7B4CA90
457012F9 79CC0BBF 19E4B269 3BC8B002 3F4EF001 1F20C401 D001393B 70013BD0
CC013F48 0A852114 D499FE80 7D600139 013F4A02 9D657E2D 7BCD013A 3F4BF002
5B0CCC01 0139AD01 3BB0E550 013F4206 BD559DF5 D01E290C 7BC9013A 3F417002
001ACC01 099F7356 C3B800AB 0DFF0CFF 0E013FE0 002F02AB D00CFF06 7F5219FD
FC1DCC05 19FD0019 D3013F53 FF952AF2 9007FF19 0D06BFC4 FF013FB8 013FE00E
BFC5080E 300DFF03 580E013F 0EFF013F 0E013F80 7B060CCF C00CFF00 7125BC2A
FDCC0BBF 013C600C 013F7CF0 07FF0CFF 2AA9E5AD 093FC630 013F580D 3F800EFF
3FA80E01 D00EFF01 F80E013F 0EFF013F 077FC720 2F0C7B0D 0CFF0600 0CFC28B0
DC0BBF75 3CE00CFD 013FF001 07FF0CFF 0E057FD0 4AAF54CA FF013FF8 FFC8200E
3F480D07 700EFF01 980E013F 0EFF013F 0E013FC0 7B060CCF 300CFF00 FF7318BD
5005CF0C 80700CFC 0CFF013F C97007FF 980D0A7F 0EFF013F 7964CDC0 0E013FA5
FF013FE8 FFCA100E 3F380D04 600EFF01 7B0E013F 06002F0C 26D00CFF BF6C19FC
26D0DCFF BF6C19FC 9D1F0391 00000000
Next VBM Index = 000140B1
19FDCC0B 013B2940 013F63F0 07FF0CFF 07FFCB10 FF013F0E 013F600E F2C9A90E
013F8854 3FB00EFF 3FD80E01 000EFF01 0D077FCC 7B060CCF F00CFF00 5C0BBC24
FDCC0BBF 3B25500C 3F607001 FF0CFF01 057FB007 013FD80E CD000EFF AA0D07FF
2855EB4C 0EFF013F 0E013F50 FF013F78 013FA00E 2F0C7B0E 0CFF0600 6426FD90
FECC0BBF 0CFB2B0C 013F65F0 07FF0CFF 0A7FCE50 013F780D 3FA00EFF 3FC80E01
F00EFF01 97935800 180E013F FF063FCF 013F400D 060CCF0E 0CFF007B 0BBB2250
0BBF4970 E00CFDCC 3F46013D 0F0CFF01 E7CFF007 0002AEFA 00000000 000007FF
00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
40D55A08 18000400 AEFAE7D0 37006402 4002FF00 680E013F 0EFF013F 0E013F90
FF013FB8 013FE00E BC07170E 6000B608 A6F44A21 5DF00878 A1952AEB 1D08BF84
61EFF1FE 3C228001 013F5A01 73233E9C 4702A6C3 BFD19000 B80DFF0B E00E013F
0EFF013F 03BFD208 013F300D 3F580EFF A9800E01 3FF2CB2A 570E9F01 FF009009
4A27C10C BF620CFB 700CFD0B 6F013C29 FFFC013F D330070C 0DFF093F 0E013F58
FF013F80 013FA80E 013FD00E 3FF80EFF D4200E01 0DFF077F AD352AB1 F0070CFF
BF690CFD 0CFDCC0B 700CFCA0 FF013F7E D007FF0C F80E057F 0EFF013F 07FFD520
013F480D 3F700EFF 3F980E01 C00EFF01 FF0E013F B007CF0C 19FA4A1F 34A552B0
19FA8251 34A552B0 146CED30 00000000

DiscLBA on or before IOEDC Error = 007E20CC
Starting LBA of RW Request=00007E1D9E Length=0000098A
ProcessRWError -Write- at LBA 00007E20CC Sense Code=44808780Out:
Unretryable write error
MSP Guard Band Fails: 7568DA60,00000CB8
MSP213
(MC POR Duration): 0000000B43
Intel 6G->3G
Send Status: COMRESET seen
CSpd= 3Gbps
DSC
PrgF
FAFH_TRIGGER_POWER_UP
PowerState = IDLE1
(DOS) File Save
HighPowerMode
XI2Status 0001 Req 0002Pass Wrst Ct: DBAC SU: 00007803 NT: 00000002 OT: 00000548
PowerState = IDLE2
VC0


drlab
Newbie
Posts: 8
Joined: 26.05.16
Reputation: 0 / (0)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby drlab » 10.03.20, 11:45

I would really appreciate any suggestions. I have considered regenerating the translator.



drlab
Newbie
Posts: 8
Joined: 26.05.16
Reputation: 0 / (0)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby drlab » 10.03.20, 16:59

pclab wrote:Have you tried to edit SYS 93?


Thank you for the suggestion.

I've just tried that. The changes are not applied. It is as if writing is barred.

User avatar
pclab
New user
Posts: 174
Joined: 13.11.13
Reputation: 2 / (22)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby pclab » 10.03.20, 20:59

Probably you have a bad head then...
Try to edit any other module that is not important and see if it saves the changes or not.


drlab
Newbie
Posts: 8
Joined: 26.05.16
Reputation: 0 / (0)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby drlab » 11.03.20, 11:08

pclab wrote:Source of the post Probably you have a bad head then...
Try to edit any other module that is not important and see if it saves the changes or not.


I can't edit anything. I get the "FW Unsupported" message.



drlab
Newbie
Posts: 8
Joined: 26.05.16
Reputation: 0 / (0)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby drlab » 11.03.20, 13:55

pclab wrote:Source of the post Probably bad heads


Thank you for your response.

Perhaps they have may have just lost write capability? They both seem to read perfectly well. It looks very unlikely.

There doesn't even seem to be an indication of a write attempt being made.

I understand (perhaps incorrectly) that a Rosewood does not do terminal writes by default.


lcoughey
User
Posts: 213
Joined: 12.01.12
Reputation: 7 / (74)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby lcoughey » 11.03.20, 14:05

Sometimes incompatible heads will read without being able to write.


drlab
Newbie
Posts: 8
Joined: 26.05.16
Reputation: 0 / (0)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby drlab » 11.03.20, 15:57

lcoughey wrote:Sometimes incompatible heads will read without being able to write.


Thank you for your input.

The heads are actually original.


AJ2008
Posts: 1334
Joined: 25.11.08
Reputation: 11 / (105)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby AJ2008 » 11.03.20, 19:01

drlab wrote:Source of the post
pclab wrote:Source of the post Probably you have a bad head then...
Try to edit any other module that is not important and see if it saves the changes or not.


I can't edit anything. I get the "FW Unsupported" message.


You cannot write via system files terminal method - change to ATA direct / indirect or write to module 0x2A from module table instead


drlab
Newbie
Posts: 8
Joined: 26.05.16
Reputation: 0 / (0)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby drlab » 12.03.20, 15:15

AJ2008 wrote:
drlab wrote:Source of the post
pclab wrote:Source of the post Probably you have a bad head then...
Try to edit any other module that is not important and see if it saves the changes or not.


I can't edit anything. I get the "FW Unsupported" message.


You cannot write via system files terminal method - change to ATA direct / indirect or write to module 0x2A from module table instead


Thank you for the suggestions.

I've tried that but kept getting a "Error starting comment 'En Tech' (ABR)" in response while attempting to refresh the module list with ATA in the Utility Status window.

Perhaps I'm not doing it right.


drlab
Newbie
Posts: 8
Joined: 26.05.16
Reputation: 0 / (0)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby drlab » 17.03.20, 11:33

Is there a way to switch to the alternate module table to boot the drive? I keep getting "En Tech" errors while trying to read system files through ATA. There is no indication of a read attempt even being made.

I am unable to modify them through terminal.

I would really appreciate any insight.


Maxim_TS
Site Admin
Posts: 316
Joined: 27.03.13
Reputation: 16 / (156)

Re: ST1000LM048 - User area not available, though all critical system modules have been saved without error.

Postby Maxim_TS » 20.03.20, 16:52

drlab, please contact us on https://ts.acelaboratory.com/ with teamviewer details.
With best regards
ACELab technical support
ts.acelaboratory.com
blog.acelaboratory.com


Return to “Arch F3”

Who is online

Users browsing this forum: No registered users and 1 guest