NEWBIE - Western Digital 3.5" Spins and powers off

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efx
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NEWBIE - Western Digital 3.5" Spins and powers off

Postby efx » 18.02.21, 01:56

Western Digital drive spins and then stops spinning. Unable to read Drive ID. Drive shows up as tornado 2R in kernel mode.

Techno mode key
Techno mode key......................... : Ok

RAM:
HDD Info reading........................ : Ok
Heads number............................ : 6
Cyl Count............................... : 128

ROM:
Read ROM................................ : Ok
ROM Data size........................... : 192 Kb
Flash ROM dir reading................... : Ok
SA regions address...................... : by default
Module 02 access........................ : Granted
ROM Modules:
ROM version............................. : 58.A8D
ROM F/W version......................... : 005800A8
Overlay F/W version..................... : 58.A8D
Servo F/W version....................... : 01.0M

Heads configuration..................... : by map
Heads number............................ : 6
Heads number in use..................... : 6
Switched off heads...................... : No
Heads map............................... : 2,3,4,5,6,7

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d_d_recovery
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Re: NEWBIE - Western Digital 3.5" Spins and powers off

Postby d_d_recovery » 18.02.21, 02:04

More than likely head failure.
Did the client tell you what happened to the dive?
Has it been dropped?


AJ2008
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Re: NEWBIE - Western Digital 3.5" Spins and powers off

Postby AJ2008 » 18.02.21, 12:00

You have options for RAM head map edit which may help, but if spindle shuts down there is almost certainly some head or heads issue and you should likely check for internal damage (i.e. twisted heads, media damage etc) as repeated attempts to operate can cause further issues.


efx
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Re: NEWBIE - Western Digital 3.5" Spins and powers off

Postby efx » 20.02.21, 02:53

d_d_recovery wrote:Source of the post More than likely head failure.
Did the client tell you what happened to the dive?
Has it been dropped?

Customer said drive randomly died.


efx
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Re: NEWBIE - Western Digital 3.5" Spins and powers off

Postby efx » 20.02.21, 02:53

AJ2008 wrote:Source of the post You have options for RAM head map edit which may help, but if spindle shuts down there is almost certainly some head or heads issue and you should likely check for internal damage (i.e. twisted heads, media damage etc) as repeated attempts to operate can cause further issues.

Thank you will look for donor drive.


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