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Samsung 830 Gets Stuck Busy on LDR Uploads

Posted: 16.04.19, 23:43
by DataMedics
So I've got a Samsung 830 from a 2012 macbook here. It's able to go into safe mode, but no matter which of the four ldrs I use it gets stuck busy. I've never seen one do this before.

The ID reads as this:
Samsung 830 CXMRO025.jpg
Samsung 830 CXMRO025.jpg (6.38 KiB) Viewed 5875 times


I've recorded a couple of videos showing what happens when I try to do ldr upload of any of the four:

https://screencast-o-matic.com/u/e2iU/S ... DR_No_Good
https://screencast-o-matic.com/u/e2iU/S ... ot_Working

Is this firmware version just not compatible or supported yet?

Re: Samsung 830 Gets Stuck Busy on LDR Uploads

Posted: 17.04.19, 11:16
by Roman_TS
Better to ask for support in our TS portal: ts.acelaboratory.com, because we might not see your request here, on forum.
Create a ticket, and we will try to help you with this case.

Re: Samsung 830 Gets Stuck Busy on LDR Uploads

Posted: 17.04.19, 22:02
by DataMedics
Unfortunately, my support period is currently expired. I'm just trying to figure out if it's a lost cause.

Re: Samsung 830 Gets Stuck Busy on LDR Uploads

Posted: 18.04.19, 11:32
by Roman_TS
We can provide you help or advice without support. You are our customer, so it's important for us to give you a help if you need it. With TS purchase we can deal later.
Catch me in TS, and I will check your case and will try to find the way how to get access to DA.