Seagate ST2000DM - No ID

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Powermax
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Seagate ST2000DM - No ID

Postby Powermax » 04.04.13, 16:01

I need to recover data from a Seagate ST2000DM.

Hdd do not knock, i can ear motor startup end it go to ready, but utility cannot recognize it.
I see follow on Terminal report :

Boot 0x40M
Spin Up
TCC-0018[0x00026F7C][0x000273E8][0x00027854]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-0018
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMainPOR: EXCEPTION: SIM aborted prior to MCMT read
MCMainPOR: EXCEPTION: POR Failed General
MCMainPOR: Feature Disabled...

I have Terminal access with CTRL-Z and i trie Smart Clear and translation regeneration. Either end well, but nothing change for ID problem.

Some one can help me ?

Thank you


Dmitriy_TS
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Re: Seagate ST2000DM - No ID

Postby Dmitriy_TS » 18.04.13, 17:42

Maybe your problem deals with media cash.
Try to reset media cash log.
With best regards
ACELab technical support
ts.acelaboratory.com
blog.acelaboratory.com


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Re: Seagate ST2000DM - No ID

Postby Powermax » 18.04.13, 17:50

Sorry but how i can reset media cash log ?

Tnks


Dmitriy_TS
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Re: Seagate ST2000DM - No ID

Postby Dmitriy_TS » 25.04.13, 09:43

In menu Tests->Service Information->Work with service area->Edit HDD ID
switch off tick at "Media Cashe".
With best regards
ACELab technical support
ts.acelaboratory.com
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Powermax
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Re: Seagate ST2000DM - No ID

Postby Powermax » 30.04.13, 12:13

Tnks Dima for your answer, but my problem is that i cannot switch off tick at "Media Cashe", because when i try Tests->Service Information->Work with service area->Edit HDD ID i have follow error :

Error Starting Command "En Tech" (ABR)

and DRD, DWF, DSC and ERR Status Register LED, light on.

For clear my situation, follow full terminal log :

(After Power on, i have follow terminal log)


Boot 0x40M
Spin Up
TCC-0015[0x00026F7C][0x000273E8][0x00027854]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-0015
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMainPOR: EXCEPTION: SIM aborted prior to MCMT read
MCMainPOR: EXCEPTION: POR Failed General
MCMainPOR: Feature Disabled...
PowerState = IDLE1
PowerState = IDLE2


(After i try to switch off tick at "Media Cashe", i have follow terminal log)

HighPowerMode
TCC-0016Status 0001 Req 0006
Dither
TCC-0016
Dither
TCC-0017
Dither
TCC-0017
Dither
TCC-0017
Dither
TCC-0017


After this, for have again ready status, i need to send a Software Reset, but after if i try any command or operation i have always Error Starting Command "En Tech" (ABR) error.

Someone can help me pls ? :roll:

Thank you.


Dmitriy_TS
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Re: Seagate ST2000DM - No ID

Postby Dmitriy_TS » 30.04.13, 17:11

If you can't write modules, then problem may be caused by damaged heads.
With best regards
ACELab technical support
ts.acelaboratory.com
blog.acelaboratory.com


Continuum
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Re: Seagate ST2000DM - No ID

Postby Continuum » 26.06.14, 03:51

I have this same issue after a power surge.

Anyone been able to fix this?

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houman_2h
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Re: Seagate ST2000DM - No ID

Postby houman_2h » 06.09.14, 07:11

Yes I fix it . :mrgreen:


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Re: Seagate ST2000DM - No ID

Postby Powermax » 15.09.14, 16:49

Please share your solution.

Tnks


Arihant
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Re: Seagate ST2000DM - No ID

Postby Arihant » 04.10.14, 08:47

Please share your solution.
Thanks,
Amit Shah
Arihant Data Recovery, India

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houman_2h
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Re: Seagate ST2000DM - No ID

Postby houman_2h » 29.11.14, 11:54

ok , I share my solution . you must write sys file 346 .


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